Kaypro in Europe

Every Kaypro machine shipped to Europe has been adapted to conform to European standards and undergoes a final quality test at the company's European centre. All models run CP/M, which was also specially adapted for Europe. Should any Kaypro computer ever develop a prob-lem, it would be handled by National Advanced Systems (NAS), a company signed up by Kaypro to handle service throughout Europe. All spare parts are kept in a storage centre in Schiphol (Netherlands). Within the warranty period of six months, NAS charges all the costs to Kaypro, afterwards, however, these are based on time and materials used.

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(in European versions of the machines) includes Wordstar, Super-calc and dBase II. According to Albert Bausch, managing director of Kaypro's European operation, the software and manuals are already available in French, German and Spanish versions with translations for the UK, Italy and some of the Scandinavian markets to come early in 1984.

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Much of Kaypro's initial success was due to Andrew Kays' personality. He knows most of his 1200 US dealers personally.

They grew with him and regard him as a friend. The Kays are hoping to establish the same kind of relationship with their specialist dealers in Europe. The European dealer network is being created under the motto "partnership".

The commitment to the European market is reflected in Kaypro's decision to establish manufacturing facilites at its Dutch base. Mr Bausch explains: "We will begin assembly of European versions in June this year. We intend to be a European company."
(ECE, Vol 2, No 3)